CL | Claim Management

Claim Management

The claims management process involves the identification, evaluation and negotiation of claims in project management. The focus of claims is not on enforcing issues that have already been contractually agreed upon, but on claims that go beyond that, such as deviations from the plan or defects. Claim management ensures that all contractual agreements are met and provides a structured approach to resolving disputes and minimizing financial risk.

Effort: medium Difficulty: medium Effectiveness: continuous

Requires cooperation between project management, legal department and other stakeholders. Claim management is used continuously to identify and process claims.

💡 Tip from practice: The larger the project, the greater the scope and importance of the requirements.

Related methods

GY Getting to Yes AE Alternative Evaluation RFC Request for Change AP Acceptance Protocol
The full step-by-step guide and more practical tips are in the app and the book.

Public: teaser, category badges, one tip, related methods. Reserved for book/app: the full step-by-step guide, all further tips, and the detailed assessment.